Submitting Documentation for Demographic Errors

When you submit an ED25 record to update employee demographic information, some of the updates may require overrides by TRS.

When overrides are required, your coach will request additional documentation to process the override. Please only send additional documentation when requested by your coach, and please send all documentation in a secure format.

Here are examples of changes requiring overrides and the documentation TRS requires.

Override Examples
Social security number change
Copy of legible social security card
Date of birth and/or gender change due to error
Copy of government-issued ID
Partial name change
Copy of legible social security card
Complete name change (must verify this is truly the same person)
Legal/court documents authorizing complete name change
Social security card (old & new if available)
Driver’s license

This is not a comprehensive list and sometimes additional documentation may need to be provided on a case-by-case basis.

Override Examples